AmigoPOS includes the ability to print each menu item to up to 10 remote printers. Remote printers are generally used in kitchen or preparation areas where a concise order summary is ideal for efficient order preparation. Epson (ESC/POS) and Star compatible thermal and dot-matrix remote printers are supported, including the Epson TM-U200 and Star SP500.

 

Remote printers should be connected to the network using a TCP/IP printer server. The printer can also be connected directly to the main pos statio, but the TCP/IP printer server is preferred. Many remote printers area available with an internal ethernet print server to simplify installation and eliminate the need for an extra power supply.

 

 

Begin by installing the print server software and configuring the print server's IP address. Next, connect the print server to the printer and install the printer at the main pos station where the data service application is running, using the Add Printer function in the Printers and Faxes folder, as described in the receipt printer installation topic, using the print server's IP address to create a new TCP/IP port. Select the generic/text only driver and print a test page to confirm successful installation.

 

 

The ability to use the manufacturer's Windows driver is included in AmigoPOS 8 for users that require character sets not available with Epson or Star emulation. The use of Windows drivers is not recommended for most installations because printing will be slower and prep ticket reprint is not possible. Whenever possible use the standard Windows Generic/Text Only driver as described in the receipt printer installation topic.

 

 

Note: For maximum reliability, use a static IP address for a network (ethernet or wireless) print server. If using dynamic (DHCP) IP addressing for print server, in the event that the power is cycled on the router, IP addresses may be changed and require that the port settings in the printer setup dialog are updated with the new IP addresses. Consult the print server documentation for specific instructions on setting up a static IP address.

 

 

 

 

 

The remote prep ticket can be fully customized in the data service application. Click Prep Ticket Server Settings and select the Shared Settings tab to configure the prep ticket format.

 

 

 

 

 

 

 

 

 

The following settings are available to customize the remote prep ticket. These settings can be configured once any pos station for any remote printer and will be applied to all remote printers.

 

 

Prep Ticket Settings

 

 

Menu Items

 

 

Modifiers

 

 

 

 

Each regular menu, bar menu and modifier will print custom text to remote printers. Enter the text to print remotely in the Prep Text field.

 

 

 

 

 

Prep Text Field

 

 

 

For each regular and bar menu item, check the box next to the Prep Printer1-10 fields to specify which prep printer(s) should print a prep ticket when time this item is ordered.

 

Setting the Prep Text for Regular Menu Items